Policies and Terms & Conditions

Cancellation Policy


Standard Tours & Activities

4-2 days before start     30% of total

1 day before                        50% of total

Same day                            100% of total

Depending on individual circumstances, we may waive or reduce cancellation fees.


Due to poor weather, dangerous or other unforeseen circumstances, Discover Kyushu Walks may determine it is necessary to cancel all or part of an activity or tour.  In this case, Discover Kyushu Walks will not charge a cancellation fee.


If a customer or group decides to cancel a tour or activity due to weather, dangerous or other unforeseen circumstances without consulting Discover Kyushu Walks in advance, the cancellation policy will apply.